Goodwill Industries of Michiana, Inc
  • 08-Jan-2019 to 08-Mar-2019 (EST)
  • Granger, IN, USA
  • $8.50
  • Hourly
  • Part Time

Store Discount, Insurance & Retirement Savings Options



To provide exceptional customer service while speedily receiving, pricing and sorting donations and to generally aid in the smooth operation of a fast-paced retail store.  Position reports to Production Supervisor and/or Store Management.






  1. Attend the Donation Drive Thru.


  1. To represent Goodwill by offering the highest level of customer service at  all times


  1. Answer the door as soon as the buzzer rings.


  1. Step outside to greet the donor before they get out of their vehicle.


  1. Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area


  1. Be polite and prompt.


  1. Be able to refuse unacceptable items politely.


  1. Keep an accurate tally of Drive-Thru customers.


  1. Process donations efficiently by sorting, sizing, hanging as well as accurately pricing and move merchandise directly to staging areas.


  1. Answer all telephone calls in a professional manner by at least the 3rd ring.


  1. Assist callers if possible.


  1. Direct all other calls to management.


  1. Log truck as requested by management.



  1. Helping customers move large items to their vehicle as needed.


  1. Dress appropriately at all times and wear designated identification as provided



Maintain safe working and shopping environment.


2.       Securities and Safety.


  1. Assist in maintaining safety and security of the premises and merchandise.


  1. Assist in seeking to control pilferage and prevent burglary.


  1. Assist in eliminating fire hazards and unsafe conditions.


  1. Assist in conducting emergency drills and instruct workers in fire prevention and safety procedures.


  1. Maintain a safe working and shopping environment.





  1. Perform other duties as assigned by supervisor.





  1. Must be well groomed and personable.


  1. Must have good eyesight, speech and hearing.


  1. Ability to distinguish colors.


  1. Must have good physical stamina and moderate mobility as well as the ability to walk, lift, bend, stoop, reach and work on feet for 8 hours a day.


  1. Ability to move filled boxes, barrels and Z racks weighing no more than 50 pounds.


  1. Some familiarity with current clothing, shoe styles, furniture, toys, wares, brand names, materials, prices, etc,


  1. Ability to read, write and do simple math functions.


  1. Ability to make quick correct decisions.


  1. Ability to deal with the public and co-workers in a tactful manner.


  1. Ability to work a flexible schedule.


  1. Must have effective communication skills.


  1. Ability to follow standard retail practices.





  1. Standard retail environment with significant dust.


  1. Back room processing, light industrial area.


  1. Outside of retail store.





  1. Two wheel dolly


  1. Pallet Jack


  1. Pallet Stacker


  1. Forklift (only with certification)


  1. Flat cart


  1. Dump carts


  1. Polycarts


  1. Totes


  1. Z-racks


10. Barrels


11. Tagging gun


12. Hangers


13. Cash register (electronic computer)


14. Credit card encoder


15. Telephone


16. Calculator


17. Wooden Crates


18. Ladder


19. Staple Puller


20. Stickers and tags

Goodwill Industries of Michiana, Inc
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