Goodwill Industries of Michiana, Inc
  • 08-Jan-2019 to 08-Mar-2019 (EST)
  • Granger, IN, USA
  • $8.50
  • Hourly
  • Part Time

Store Discount, Insurance & Retirement Savings Options


JOB OBJECTIVE

 

To provide exceptional customer service while speedily receiving, pricing and sorting donations and to generally aid in the smooth operation of a fast-paced retail store.  Position reports to Production Supervisor and/or Store Management.

 

 

ESSENTIAL JOB FUNCTIONS

 

 

  1. Attend the Donation Drive Thru.

 

  1. To represent Goodwill by offering the highest level of customer service at  all times

 

  1. Answer the door as soon as the buzzer rings.

 

  1. Step outside to greet the donor before they get out of their vehicle.

 

  1. Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area

 

  1. Be polite and prompt.

 

  1. Be able to refuse unacceptable items politely.

 

  1. Keep an accurate tally of Drive-Thru customers.

 

  1. Process donations efficiently by sorting, sizing, hanging as well as accurately pricing and move merchandise directly to staging areas.

 

  1. Answer all telephone calls in a professional manner by at least the 3rd ring.

 

  1. Assist callers if possible.

 

  1. Direct all other calls to management.

 

  1. Log truck as requested by management.

 

 

  1. Helping customers move large items to their vehicle as needed.

 

  1. Dress appropriately at all times and wear designated identification as provided

 

 

Maintain safe working and shopping environment.

 

2.       Securities and Safety.

 

  1. Assist in maintaining safety and security of the premises and merchandise.

 

  1. Assist in seeking to control pilferage and prevent burglary.

 

  1. Assist in eliminating fire hazards and unsafe conditions.

 

  1. Assist in conducting emergency drills and instruct workers in fire prevention and safety procedures.

 

  1. Maintain a safe working and shopping environment.

 

 

OTHER JOB FUNCTIONS

 

  1. Perform other duties as assigned by supervisor.

 

 

SPECIFICATIONS

 

  1. Must be well groomed and personable.

 

  1. Must have good eyesight, speech and hearing.

 

  1. Ability to distinguish colors.

 

  1. Must have good physical stamina and moderate mobility as well as the ability to walk, lift, bend, stoop, reach and work on feet for 8 hours a day.

 

  1. Ability to move filled boxes, barrels and Z racks weighing no more than 50 pounds.

 

  1. Some familiarity with current clothing, shoe styles, furniture, toys, wares, brand names, materials, prices, etc,

 

  1. Ability to read, write and do simple math functions.

 

  1. Ability to make quick correct decisions.

 

  1. Ability to deal with the public and co-workers in a tactful manner.

 

  1. Ability to work a flexible schedule.

 

  1. Must have effective communication skills.

 

  1. Ability to follow standard retail practices.

 

 

ENVIRONMENTAL CONDITIONS

 

  1. Standard retail environment with significant dust.

 

  1. Back room processing, light industrial area.

 

  1. Outside of retail store.

 

 

EQUIPMENT USED

 

  1. Two wheel dolly

 

  1. Pallet Jack

 

  1. Pallet Stacker

 

  1. Forklift (only with certification)

 

  1. Flat cart

 

  1. Dump carts

 

  1. Polycarts

 

  1. Totes

 

  1. Z-racks

 

10. Barrels

 

11. Tagging gun

 

12. Hangers

 

13. Cash register (electronic computer)

 

14. Credit card encoder

 

15. Telephone

 

16. Calculator

 

17. Wooden Crates

 

18. Ladder

 

19. Staple Puller

 

20. Stickers and tags

Goodwill Industries of Michiana, Inc
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