Goodwill Industries of Michiana, Inc
  • 19-Dec-2018 to 16-Feb-2019 (EST)
  • Elkhart, IN, USA
  • $8.50
  • Hourly
  • Full Time

Store Discount, Vacation, Holidays, Insurance & Retirement Savings Options


To provide exceptional customer service while speedily receiving, pricing and sorting donations and to generally aid in the smooth operation of a fast-paced retail store.  Position reports to Production Supervisor and/or Store Management.



  • Attend the Donation Drive Thru. 
  • To represent Goodwill by offering the highest level of customer service at  all times. 
  • Answer the door as soon as the buzzer rings. 
  • Step outside to greet the donor before they get out of their vehicle. 
  • Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area. 
  • Be polite and prompt. 
  • Be able to refuse unacceptable items politely. 
  • Keep an accurate tally of Drive-Thru customers. 
  • Process donations efficiently by sorting, sizing, hanging as well as accurately pricing and move merchandise directly to staging areas. 
  • Answer all telephone calls in a professional manner by at least the 3rd ring. 
  • Assist callers if possible. 
  • Direct all other calls to management. 
  • Log truck as requested by management. 
  • Helping customers move large items to their vehicle as needed. 
  • Dress appropriately at all times and wear designated identification as provided. 
  • Maintain safe working and shopping environment.
Goodwill Industries of Michiana, Inc
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