Goodwill Industries of Michiana, Inc
  • 31-Oct-2018 to 31-Dec-2018 (EST)
  • Goshen, IN, USA
  • 8.00
  • Hourly
  • Part Time

Store Discount, Insurance & Retirement Savings Options


JOB OBJECTIVE 

To receive, sort, price, tag and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. Position reports to Store Management and/or Production Supervisor.

 

ESSENTIAL JOB FUNCTIONS

  • Knows and understands the Goodwill Mission: "Strengthen communities by empowering individuals and families through education, training and job placement".

 

  • Production:

 

  • Sort, price, size pants and tag for sale all donated textile and accessories at a rate of 80 pieces per hour within quality standards.

 

  • Accurately track quantity of goods processed.

 

  • Move carts containing goods to be processed.

 

  • Process donations and move merchandise directly to sales floor.

 

  • Empty donation box and process donations.

 

  • Empty trash into compactor as needed.

 

  • Put out stock by category in a timely manner while watching for exceptions to standard pricing.

 

  • Cashiering:

 

  • Accurately count money and make change.

 

  • Accurately ring register being aware of proper pricing.

 

  • Know Visa and MasterCard procedures, all forms of payment and discounts including Goody Bucks, Good Points and MGB.
  • Properly bag merchandise.

 

  • Alert management regarding altered tickets.

 

  • Communicate specials to customers.

 

  • Acknowledge all customers and contributors in a helpful & friendly manner

 

  • Refer customers to management as warranted.

 

  • Watch for shoplifting, for ticket switching and for non-store people in unauthorized areas.

 

  • Maintain safe working and shopping environment.

 

  • Ask every paying customer if they would like to Round Up (their change goes to support our Mission)

 

  • Know how to properly use the overhead paging system and be able to make promotional announcements.

 

  • Attend the Donation Drive Thru:

 

  • Answer the door as soon as the buzzer rings and politely greet the donor.

 

  • Promptly unload donations for donor.

 

  • Able to politely refuse unacceptable items.

 

  • Keep a tally of Drive-Thru customers.

 

  • Answer all telephone calls in a professional manner by at least the 3rd

 

  • Assist callers if possible.

 

  • Direct all other calls to management.

 

  • Log truck as requested by management.

 

  • Prepare stock by sorting, sizing, pricing and hanging as necessary.

 

Goodwill Industries of Michiana, Inc
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