Goodwill Industries of Michiana, Inc
  • 12-Mar-2020 to 15-May-2020 (EST)
  • Portage, IN, USA
  • Salary
  • Full Time

Store Discount, Vacation, Holidays, Insurance, Tuition Reimbursement & Retirement Savings Options


JOB OBJECTIVE

The Out of School Youth Team Lead will focus on onboarding, staff development, program oversight and compliance. The Team Lead will be detail oriented while bringing excellent organizational, communication, management, leadership and problem solving skills to the WIOA OSY program.  The manager will also provide direct oversight of follow-up activities that facilitate successful retention by youth participants in the St Lake, Porter and LaPorte counties.  This position reports to the Youth Director and will ensure the out of school youth program meets guidelines for the Workforce Innovation Opportunity Act (WIOA).

 

ESSENTIAL JOB FUNCTIONS

  1. Ensures that all assigned programs are in compliance with all program components and all contract expectations, including data, and WIOA expectations.

 

  1. Monitor youth metrics to ensure WIOA OSY program is meeting or exceeding performance metrics and objectives.

 

  1. Conduct monthly site visits with director to monitor program compliance.

 

  1. Facilitate interviews for Career Advisors and conduct onboarding of new staff. Handle disciplinary issues of assigned specialist and documenting all disciplinary warnings as necessary .

 

  1. Ensure staff members understand how to perform their jobs well and have opportunities to further develop their skills. This includes training on workforce development related skills and regulatory requirements.

 

  1. Provide training for Career Advisors on an ongoing basis. Ensure staff members understand how to perform their jobs well and have opportunities to further develop their skills. This includes training on workforce development related skills and regulatory requirements.
  2. Reviews and verifies youth eligibility documents prior to enrollment.

 

  1. Maintain and build effective relationships with all staff.

 

  1. Maintain files with the computer databases ensuring documentation is available to support program eligibility and services received.

 

  1. Maintain knowledge of and communication with other community agencies, programs and training offered. Appropriately refer individuals to community and partner agencies.

 

  1. Work with other WorkOne staff as needed to continuously engage the customer through his/her attainment of employment goal, placement and post exit follow up for retention.

 

  1. Assist with special projects such as specialized outreach programs to target groups and development of new skills and training activities.

 

  1. Develop activities available to customers to enhance their skills, including basic skills development, customer service, computer skills, and job search skills.

 

  1. Maintain strict confidentiality at all times when handing sensitive information.

 

  1. Maintain knowledge of and communication with other community agencies, programs and training offered. Appropriately refer individuals to community and partner agencies.

 

  1. Work with other WorkOne staff as needed to continuously engage the customer through his/her attainment of employment goal, placement, and post exit follow-up for retention.

 

  1. Complete quarterly follow- up for one-year post exit.

 

  1. Submit required reports in a timely manner.

 

  1. Contribute in team member role(s) to ensure WorkOne Center performance standards are met and/or exceeded, and compliance with Federal, State, and WorkOne Center rules and regulations.

 

  1. Promote WorkOne products and resources to customers, including Work Ready Program.

 

  1. Supervise Goodwill staff and complete performance reviews as scheduled.

 

  1. Be knowledgeable of policies, procedures, goals and objectives of assigned programs.

 

  1. Participate in intradepartmental meetings, as necessary.

 

OTHER JOB FUNCTIONS

  1. Support other staff as needed.
  2. Continually seeks and accepts opportunities for professional growth.
  1. Other tasks as assigned by supervisor.

SPECIFICATIONS

  1. Excellent Counseling Skills.
  1. Excellent Listening Skills.
  1. Ability and Knowledge of interpreting assessments.
  1. Excellent organizational and planning skills.
  1. Excellent data entry skills.
  1. Knowledge of regional Education and Training offerings, including Adult Education Centers.
  1. 2 years related experience.
  1. Bachelor's degree in related field.

 

ENVIRONMENTAL CONDITIONS

  1. Office environment
  1. Extensive travel

 

EQUIPMENT USED

  1. Computer/internet/email
  1. Smart Phone
  1. Photocopier
  1. Fax Machine
  2. Automobile
Goodwill Industries of Michiana, Inc
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