Goodwill Industries of Michiana, Inc
  • 19-Feb-2020 to 17-Apr-2020 (EST)
  • Rochester, IN, USA
  • $8.25
  • Hourly
  • Full Time

Store Discount, Vacation, Holidays, Insurance & Retirement Savings Options



To receive, sort, price, tag and stock donations keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store.  Position reports to Store Management and/or Production Supervisor.





  • Knows and understands the Goodwill Mission: "Strengthen communities by empowering individuals and families through education, training and job placement".


  • Cashiering:


  • Accurately count money and make change.


  • Accurately ring register being aware of proper pricing.


  • Know Visa and MasterCard procedures, all forms of payment and discounts including Goody Bucks, Good Points and MGB.


  • Properly bag merchandise.


  • Alert management regarding altered tickets.


  • Communicate specials to customers.


  • Acknowledge all customers and contributors in a helpful & friendly manner


  • Refer customers to management as warranted.


  • Watch for shoplifting, for ticket switching and for non-store people in unauthorized areas.


  • Maintain safe working and shopping environment.


  • Ask every paying customer if they would like to Round Up (their change goes to support our Mission)


  • Know how to properly use the overhead paging system and be able to make promotional announcements.


  • Production:


  • Keep retail floor well stocked, move merchandise to sales floor as requested in a timely manner while watching for exceptions to standard pricing.


  • Sort, price, size and tag for sale all donated clothing, wares, furniture, electrical items and new goods.


  • Empty donation box and process donations.


  • Empty trash into compactor as needed.


  • Keep furniture and electrical area in store well stocked and organized.


  • Maintain shop-ability and good store appearance


  • Remove outdated stock in a timely manner.



  • Attend the Donation Drive Thru:


  • Answer the door as soon as the buzzer rings and politely greet the donor.


  • Promptly unload donations for donor.


  • Be able to refuse unacceptable items politely.


  • Keep a tally of Drive-Thru customers.


  • Answer all telephone calls in a professional manner by at least the 3rd


  • Assist callers if possible.


  • Direct all other calls to management.


  • Log truck as requested by management.


  • Prepare stock by sorting, sizing, pricing and hanging as necessary.




  • Must be well groomed and personable.


  • Must have good eyesight, speech and hearing.


  • Ability to distinguish colors.


  • Must have good physical stamina and moderate mobility as well as the ability to walk, lift, bend, stoop, reach and work on feet for 8 hours a day.


  • Ability to move filled boxes, barrels and Z racks weighing no more than 50 pounds.


  • Some familiarity with current clothing, shoe styles, furniture, toys, wares, brand names, materials, prices, etc,


  • Ability to read, write and do simple math functions.


  • Ability to make quick correct decisions.


  • Ability to deal with the public and co-workers in a tactful manner.


  • Ability to work a flexible schedule.


  • Must have effective communication skills.


  • Ability to follow standard retail practices.


  • Follow the dress code and wear designated identification as provided.






  • Standard retail environment with significant dust.


  • Back room processing, light industrial area.


  • Outside of retail store.






  • Flat Cart.


  • Dump Carts.


  • Poly Carts.



  • Z-Racks.



  • Tagging Gun.



  • Cash Register.




  • Wooden Crates.



  • Office Supplies.


  • Stickers and Tags.


  • Forklift, must be 18 with certification.


  • Pallet Jack.


  • Pallet Stacker.


  • Compactor, must be 18 to operate.
Goodwill Industries of Michiana, Inc
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